No Refund Policy
At Envision Infotech, we are committed to providing our clients with high-quality algorithmic trading solutions and exceptional service. To maintain the integrity and consistency of our offerings, we have established a no refund policy for all our products and services.
Policy Details:
- Non-Refundable Payments: All subscription fees and payments made to Envision Infotech are non-refundable. Once a payment is processed, it cannot be reversed or refunded under any circumstances. This policy applies to all our software products, including automated trading platforms, API Bridge configurations, and any related services.
- Service Commitment: We are dedicated to ensuring that our clients have a smooth and satisfactory experience with our products. If you encounter any issues or require assistance, our support team is available to help resolve any problems promptly. However, the non-refundable nature of our fees remains in effect regardless of the support outcome.
- Usage Agreement: By subscribing to our services, you acknowledge and agree to this no refund policy. It is your responsibility to review and understand our policy before making any payments. We encourage you to take advantage of any trial periods or demonstrations we may offer to evaluate our products before committing to a subscription.
- Exceptions: In the rare event that an error occurs on our part, such as a double billing or incorrect charge, we will address the issue promptly and ensure the necessary corrections are made. Such cases will be reviewed individually, and resolutions will be provided at the discretion of Envision Infotech.
